Returns & Exchanges

We hope you love your purchase! However, if you are not completely satisfied, we’re here to help.

Returns or exchanges must be initiated within 10 days of delivery.
Once the return request is approved and the return shipping label is shared, the package must be dropped off within 5 days.
Items must be unused, unworn, and in original condition.
Sarees must remain in their original packaging and properly folded.
Sarees should not be fully opened, worn, altered, washed, or excessively handled.
Items with excessive creases, stains, odors, damage, or signs of use may not qualify for a full refund or exchange.
A maintenance/restoration fee may be deducted for steaming, refolding, quality inspection, or repackaging if needed.
If complimentary earrings provided with the order are not returned, a $5 amount will be deducted from the refund amount.

Returned items undergo a 3-day inspection process once received before the refund is processed.
Approved refunds are processed to the original payment method within 7 business days.
Shipping fees are non-refundable.
Customers are responsible for return/exchange shipping costs.

Exchanges are subject to product availability.
If the requested exchange item is unavailable, customers may choose store credit or an eligible refund.

The following items are not eligible for return, exchange, or refund unless they arrive damaged or defective:

Please contact us within 10 days of delivery to request a return or exchange.
Once approved, return instructions will be provided.

For any questions or assistance, feel free to reach out to us.

We aim to make returns simple and stress-free for our customers.

Thank you for supporting our small business!