Returns & Exchanges

We hope you love your purchase! However, if you are not completely satisfied, we’re here to help.

Returns or exchanges must be initiated within 3 days of delivery.
Once the return request is approved and the return shipping label is shared, the package must be dropped off within 3 days.
Items must be unused, unworn, and in their original condition.
Sarees must remain in their original packaging and properly folded.
Sarees should not be fully opened, worn, altered, washed, or excessively handled.
Items with excessive creases, stains, odors, damage, or signs of use may not qualify for a full refund or exchange.
A maintenance/restoration fee may be deducted for steaming, refolding, quality inspection, or repackaging if needed.
If complimentary earrings provided with the order are not returned, $5 will be deducted from the refund amount.

Returned items undergo a 3-day inspection process once received before the refund is processed.
Approved refunds are processed to the original payment method within 7 business days.
Return shipping fees are non-refundable.
Customers are responsible for return and exchange shipping costs.

Exchanges are subject to product availability.
If the requested exchange item is unavailable, customers may choose store credit.
Standard/ready-to-wear blouse purchases are eligible for exchange only and are not eligible for returns or refunds.
Custom-fit or altered blouses are not eligible for return, exchange, or refund.

The following items are not eligible for return, exchange, or refund, unless they arrive damaged or defective:

Blouse Purchases: Standard/ready-to-wear blouse purchases are exchange-only and are not eligible for returns or refunds.

Please contact us within 3 days of delivery to request a return or exchange.
Once your request is approved, return instructions and a shipping label will be provided.
After the return label is shared, the package must be dropped off within 3 days.
If an emergency or unexpected situation prevents you from meeting the deadline, please contact us promptly so we can review your situation and help with a possible solution.

For any questions or assistance, feel free to reach out to us via email.

We aim to make returns and exchanges simple and stress-free for our customers.

Thank you for supporting our small business!